Tkg999 Privacy Policy

Tkg999 is an international online gaming platform serving Bangladesh and users around the world. We believe your personal data belongs to you, and protecting it is our responsibility.

This Privacy Policy explains how tkg999 collects your data, what it is used for, who it may be shared with, and how you can control your information. By using our website or app, you agree to this Privacy Policy.

The tkg999 Privacy Policy applies to: the website (tkg999.com), mobile applications, customer support communications, and any other tkg999 services.

Tkg999 collects three types of data — what you provide directly, what is collected automatically, and what is received from third parties.

What You Provide Directly:

• Name, date of birth, nationality
• Email Address and Mobile Number
• National ID or passport details (for KYC purposes)
• Bank account, bKash, or Nagad number (for payment purposes)
• Username & Password
• Messages and complaints submitted to support

Automatically Collected Data:

• IP Address and Device Information
• Browser type and operating system
• Time spent on site and pages visited
• Gaming History & Betting Patterns
• Transaction history and timestamps
• Cookies & Similar Tracking Technologies

Information Collected from Third Parties:

• Transaction confirmation data from payment processors
• Fraud Detection Service Information
• KYC Verification Partner Information

Tkg999 uses your data only for specific, legitimate purposes. The table below details our data usage purposes and their legal basis:

You can opt out of promotional emails or SMS at any time. However, important service-related messages cannot be stopped.

Tkg999 uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help us recognize you and improve our services.

Types of Cookies We Use:

• Essential Cookies: For maintaining login sessions and security tokens — the site cannot function without these
• Functional Cookies: For remembering your language preference, theme settings, and personal preferences
• Analytics Cookies: For analyzing site traffic and user behavior
• Performance Cookies: To monitor page load speed and identify technical issues

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of the site.

Tkg999 does not sell your personal data. However, information may be shared in the following specific circumstances:

• Payment Processor: For processing deposits and withdrawals — only the information necessary to complete the transaction
• KYC Partner: Through a regulated and secure process for identity verification
• Fraud Prevention Service: For detecting and preventing suspicious activity
• Law Enforcement Agencies: Where required by a valid legal order or court directive
• Regulatory Authority: To meet gaming license authority requirements

All third parties are contractually obligated to use data solely for specified purposes and to maintain high security standards.

Tkg999 follows international cybersecurity standards. Our security framework operates across the following layers:

• Transmission Security: TLS 1.3 / 256-bit SSL encryption on all data transfers
• Storage Security: Sensitive data is stored with AES-256 encryption
• Access Controls: Only authorized personnel can access specific data
• Firewall & IDS: 24/7 monitoring system to prevent unauthorized access
• Two-Factor Authentication (2FA): An additional layer of security for your account
• Regular Audits: Periodic audits conducted by third-party security experts
• Incident Response: Incident response plan for prompt action in the event of a security breach

Please note that no transmission over the internet can be guaranteed 100% secure. We encourage you to stay vigilant — use a strong password and never share your login credentials with anyone.

You have the following rights regarding your personal data on tkg999:

• Right to Know: You can find out what data we collect about you and how it is being used.
• Right to Access: You may request a copy of the data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Object: You may object to marketing communications or certain types of data processing.
• Right to Portability: You may request your data in a structured, portable format.
• Right to Withdraw Consent: You may withdraw consent at any time for data processed on the basis of consent

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

Tkg999 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: Minimum 5 years after account closure (legal requirement)
• Transaction Records: Up to 7 years (in accordance with financial regulatory requirements)
• KYC Document: 5 years after account closure
• Support Contact: Up to 3 years
• Cookie and Analytics Data: Up to 13 months
• Marketing Preferences: Until you opt out

Once the designated retention period expires, data is securely deleted or anonymized.

Tkg999 is strictly an adults-only platform for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

Age verification is mandatory during registration. If we discover that a minor has created an account, it will be immediately closed and all associated data will be deleted.

Tkg999 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified at your registered email address when significant changes are made.
• Continued use of the site after an update constitutes acceptance of the revised policy.

We recommend reviewing this page on a regular basis.

For any questions, requests, or complaints regarding our Privacy Policy, please contact our support team. We will do our best to respond as promptly as possible.